Social media is an increasingly vital part of how we as a society communicate, and that’s especially true in times of heightened awareness. Rumors quickly spread in the absence of reliable, verified information.
The University Status website contains information on operating statuses at Virginia Tech campuses. Please refer to this page for general and contact information: vt.edu/status
Official messages during emergencies and other incidents will come from the following social media accounts:
- Virginia Tech
- VT Alerts
- Twitter: twitter.com/vtalerts
- Virginia Tech Police
- Virginia Tech Office of Emergency Management
In an emergency or another incident, university-affiliated accounts should not post information that has not been approved for dissemination from approved sources or spokespeople. If you wish to disseminate the information, you should share posts from the official channels listed above.
College communicators who receive questions during emergencies or other incidents should refer them to the Senior Associate Vice President for University Relations, Assistant Vice President of University Relations, or Media Relations Director, as appropriate.
Threats received via social media
If you become aware of a potential threat through your role as a social media administrator, report it immediately.
If the nature of the threat is an emergency, call 911. You can also refer a situation of concern to the university Threat Assessment Team at ThreatAssessment@vt.edu or to Virginia Tech Police at 540-231-6411.
Include as much information as possible, including the username of the individual involved, a screenshot of the message, who or what is involved, when the message was received, and other pertinent information.
How to: Create engaging content
How to: Creating graphics
To suggest new How To guides or for questions about these guidelines and best practices, contact Susan Gill at email@example.com.